Privacy Policy

Information We Collect

When you make a reservation, place an order, or contact us through our website, we collect the information you provide: your name, email address, phone number, and — for delivery orders — your delivery address.

We do not collect payment card information through this website. Payment is handled in person at the restaurant or upon delivery.

How We Use Your Information

• To confirm and manage your reservations and orders
• To contact you about your requests, including changes or cancellations
• To respond to questions and feedback you send us
• To improve our menu, service, and website experience

Sharing Your Information

We do not sell, rent, or trade your personal information. We share it only with service providers that help us operate this website and process form submissions, and only to the extent needed to provide those services.

Cookies & Analytics

Our website may use cookies and similar technologies to keep the site working properly and to understand how visitors use it. You can control cookies through your browser settings.

Data Retention & Security

We keep reservation and order details only as long as needed to serve you and meet our legal obligations. We take reasonable measures to protect your information from unauthorized access or disclosure.

Your Choices

You may ask us to update or delete the personal information we hold about you at any time by contacting us at hello@emberandthyme.com or calling (626) 344-7218.

Contact Us

Questions about this policy? Reach us at hello@emberandthyme.com, call (626) 344-7218, or visit us at 428 Rowan Street, Pasadena, CA 91105.